BaseLinker, connected to the rest of your company.
BaseLinker holds a piece of your business; the manual work lives in the gaps around it. We build the automations that close those gaps, against your existing account, with a person signing off on anything that matters.
What BaseLinker is
BaseLinker is a Polish order management system for online sellers. It pulls orders from marketplaces such as Allegro and from the seller's own shop into one list, keeps the product catalogue and stock levels, and passes parcels to couriers and sales documents to invoicing. In most shops that use it, the order statuses in BaseLinker set the rhythm of the whole packing room.
What an automation reads and writes there
- Orders with their statuses and payment state
- Products, variants and stock levels in the catalogue
- Shipments, labels and tracking numbers
- Invoices and receipts issued for orders
- Buyer details and delivery addresses
Work that gets built around BaseLinker
Return requests decided and logged
A buyer writes that they want to send an order back. The request is matched to the order in BaseLinker, checked against your returns policy and answered with instructions and a label. The order moves to your return status, and cases outside the policy wait for a person. Setup is $1,190, care $79 per month.
Built as: Returns and complaints deskDescriptions for new catalogue products
New products enter the BaseLinker catalogue with a name, a few parameters and the supplier's text. Descriptions are drafted from that data in Polish, German and English and held for your approval. Only approved texts are written back to the catalogue, where your shop and marketplace listings pick them up.
Built as: Product content for storesOrder questions answered from order data
Messages asking where a parcel is or whether an invoice was issued land in the shop mailbox. Each one is matched to its order, and the status, tracking number and document held in BaseLinker go into the reply. Anything about a damaged item or a changed address is queued for a person.
Built as: Inbox triage
Before you automate against it
Access is an API token you generate in your BaseLinker account. It can reach orders, products and documents, so decide who holds it. BaseLinker also runs its own automatic actions on status changes: map your statuses first, or an outside automation and an internal rule will both act on the same order.
The controls
- How we connect Through BaseLinker's own interfaces - API where it exists, structured exports and the mailbox where it does not. Nothing installed inside your BaseLinker account behind your back.
- What usually gets built Data leaving BaseLinker into invoices, CRM records and reports; data arriving into BaseLinker from orders, forms and mail - the retyping in both directions is the work that disappears.
- The controls A written spec, a full run record, an approval queue for consequential steps, and a signed proof afterwards. The same four controls every OAKMONT automation runs with.
Common questions
- Does BaseLinker have an API that an automation can use?Yes. BaseLinker publishes an API, and you generate the access token yourself in the account settings. An automation built by OAKMONT uses that token to read orders and products and to change statuses on your existing account. Nothing is installed inside BaseLinker, and you can withdraw the token whenever you want.
- BaseLinker already has automatic actions. What is left to automate?The automatic actions cover rules inside BaseLinker: a status change sends an email or prints a label. They do not read a message written in free text, compare a return against your policy or write a product description. That work sits around BaseLinker, and it is where a built automation takes over, with a person approving the result.
- Can OAKMONT automate BaseLinker?Yes - BaseLinker is on the creator's systems list, and automations are built against your existing account through its own interfaces. Describe the workflow and a person replies with a fixed quote.
- What does a BaseLinker automation cost?Catalogue prices start at $490 for a single delivered workflow, with care from $79/month. The fixed price for your case is confirmed by a person in writing before any work starts.
- Is our BaseLinker data safe?Every automation runs with a written spec and a full run record, consequential steps wait for human approval, and for work that must never leave your building there is the Private AI Box - the whole stack on your own hardware.
The full catalogue, with prices and the ROI dial: browse the automations