InPost ShipX, connected to the rest of your company.
InPost ShipX holds a piece of your business; the manual work lives in the gaps around it. We build the automations that close those gaps, against your existing account, with a person signing off on anything that matters.
What InPost ShipX is
ShipX is the interface InPost gives business senders for creating and managing shipments, both to Paczkomat parcel lockers and by courier. Online shops use it, directly or through their shop platform, to generate labels, pass on the locker the buyer picked and follow each parcel. What lives there is the delivery side of every order: the shipment, its label and its status history.
What an automation reads and writes there
- Shipments with service type and parcel size
- Labels
- Tracking statuses
- Parcel locker points chosen by buyers
- Courier pickup orders
Work that gets built around InPost ShipX
Parcel status questions answered
A buyer writes to ask where the parcel is. The message is matched to the order and to its shipment, the latest status is read through ShipX, and the reply says in plain words where it is and what to do next. Reports of damage or a missing parcel go to a person. Setup is $490, care $79 per month.
Built as: Inbox triageReturn requests with shipping sorted
A buyer asks to return an order. The request is classified and decided against your returns policy, and the reply carries the return instructions and label in the form your agreement with InPost provides. The original shipment read through ShipX confirms what was sent and when it was collected. Unclear cases go to a person.
Built as: Returns and complaints deskWeekly delivery figures
Over the weekend the week's shipments are read through ShipX: sent, delivered, still waiting in a locker, sent back uncollected. The numbers go beside sales, bank balance and site analytics on one Monday page, so the owner sees whether uncollected parcels are eating into the margin.
Built as: The Monday brief
Before you automate against it
ShipX works with an access token and an organisation identifier from your InPost business account, and shipments are charged to that account. A wrongly created shipment can cost money, so label creation should first be tried in InPost's test environment, and reading statuses is best kept apart from creating shipments.
The controls
- How we connect Through InPost ShipX's own interfaces - API where it exists, structured exports and the mailbox where it does not. Nothing installed inside your InPost ShipX account behind your back.
- What usually gets built Data leaving InPost ShipX into invoices, CRM records and reports; data arriving into InPost ShipX from orders, forms and mail - the retyping in both directions is the work that disappears.
- The controls A written spec, a full run record, an approval queue for consequential steps, and a signed proof afterwards. The same four controls every OAKMONT automation runs with.
Common questions
- Can InPost labels be generated automatically for each order?Yes, ShipX exists for that: an order with a chosen locker or a courier address can become a shipment and a label without anyone opening the InPost panel. Many shop platforms and order managers already do this. A built automation makes sense where your process has a step they do not cover, such as a check before dispatch.
- How do I stop answering parcel status questions by hand?Tracking statuses are available through ShipX for every shipment you created. An automation matches an incoming message to the order, reads the latest status and replies with it in plain words, including what the buyer should do when a parcel waits in a locker. Messages about damage or a missing parcel are passed to a person.
- Can OAKMONT automate InPost ShipX?Yes - InPost ShipX is on the creator's systems list, and automations are built against your existing account through its own interfaces. Describe the workflow and a person replies with a fixed quote.
- What does a InPost ShipX automation cost?Catalogue prices start at $490 for a single delivered workflow, with care from $79/month. The fixed price for your case is confirmed by a person in writing before any work starts.
- Is our InPost ShipX data safe?Every automation runs with a written spec and a full run record, consequential steps wait for human approval, and for work that must never leave your building there is the Private AI Box - the whole stack on your own hardware.
The full catalogue, with prices and the ROI dial: browse the automations