A shared inbox that sorts and answers the routine mail
The shared inbox read, sorted and answered where the answer is known, and queued for a person where it is not.
For offices where one inbox is everybody's job
From $490 per project
Typical timelineUsually within days of the confirmed scope
Start a sheet from itThe part this sheet is for: Inbox triageWhat this template does
An office@ inbox fills up with the same twenty questions. Each message is read and sorted, the routine ones get the answer you would have written, and everything else is queued for the right person with a summary on top.
Prefilled for you
- The brief it fills in
Read and sort our shared inbox, answer routine questions with our known answers, and queue everything else for the right person with a short summary.
- Systems it connects
- Gmail or Outlook
- Your FAQ or past replies
- Slack or Teams for the queue
- Kind of job
- Automations - Any business
What you get
- Mail read and sorted by type
- Routine questions answered with your known answers
- Everything else queued for a person with a summary
- Checked by a person before it is handed over
What you provide
- The inbox, with access
- The questions you answer every week, with your answers
- Who handles what
Questions about this template
- What does it cost?This template starts a sheet for Inbox triage, at $490, the price published in the catalogue. Scope and price are confirmed before any work starts, and nothing is charged before that.
- How does it start?Start a sheet from it and the order opens with this template's brief already written. Change what differs for you, send it, and a person reads it before anything is built.
- My tools are different. Does it still fit?The systems named here are examples of what it usually connects. Write the ones you use in the brief; if that changes the size of the job, the quote says so before you accept.
Ready to run this recipe?
The sheet opens with this template's form already filled in. Change what is yours, and the price is set before anyone starts.